Capping Order: Kaduna Electric publishes list of refunded customers

From: Femi Oyelola, Kaduna

Kaduna Electric has published the list of customers who have been refunded after being overbilled as directed by the Nigerian Electricity Regulatory Commission (NERC).
The full list of over 49,000 customers has been uploaded on the company’s website, www.kadunaelectric.com, and published in two national newspapers in compliance with the order.
NERC’s Capping Order directs distribution companies to ensure unmetered customers are not billed beyond a certain threshold.
The Regulator said in the order that capping is aimed at aligning the estimated bills for unmetered customers with the measured consumption of metered customers on the same supply feeder.
In an introductory statement accompanying the list of refunded customers, Kaduna Electric said: “In compliance with the Nigerian Electricity Regulatory Commission’s Order on Non-compliance with Capping of Estimated Bills to unmetered customers for the period of January to September 2023, Kaduna Electric has completed credit adjustment to all affected customers as provided in NERC’s assessment report.
The affected customers will notice a credit adjustment for the cumulative overbilled amount for the period of January to September 2023 on their February 2024 bills which are being delivered as of now. “
The company’s Head of Corporate Communication, Abdulazeez Abdullahi, said Kaduna Electric is committed to being a disciplined electricity market participant. Hence, is ready to comply with all regulations and orders as directed by the regulator.