OPay debunks September shutdown report, tells customers to disregard claim

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Nigeria’s leading mobile money operator, OPay, has debunked a report claiming it will take a long, indefinite break starting 1 September, noting that its operations will continue.

The financial technology company disclosed this in a Sunday disclaimer, urging its customers to disregard the post.

Earlier, a post circulated on social media claiming that OPay would shut down its operations on 1 September and would not process any transactions until further notice.

The viral post further urged OPay customers to withdraw their funds from the fintech platform as soon as possible to avoid inconveniences.

However, OPay stated that it is not going on a break, as claimed in the rumour, noting that the viral post contained several red flags suggesting it did not originate from the company.

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It further urged its customers to rely only on communications published through its official pages, adding that users should verify social media posts before sharing them.

“OPay is not going on break in September. We’re here, and we’re going nowhere! True OPay users know how to identify our official communications.

“Take a closer look at the viral post, and you’ll spot the red flags. Always verify before you share. Filter the noise! Follow our official pages for authentic OPay updates,” OPay said.

Meanwhile, this is another instance of the challenges corporate organisations face on social media, as unauthorised entities impersonate them to commit fraud and disseminate misleading information.

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