By Tobias Lengnan Dapam
The federal government has commenced investigation into a viral online video about negligence of some medial staff at the emergency unit of the Federal Medical Centre, Jabi, Abuja, recently.
The video revealed how some accident victims were left unattended at the emergency section.
It was also worrisome that one of the staff captured on video, attributed their action to the non-availability of medical consumables, including latex gloves, resuscitation equipment as well as shortage of patient transfer equipment.
But while responding to these concerns, the Head of Clinical Services FMC Abuja, Dr. Bioku Muftau who spoke to newsmen on Monday, denied the claims.
He said its preliminary investigations revealed that the hospital’s emergency department had all that were reported to be lacking in the video.
He said the hospital had begun engagement with the staff on duty and stakeholders to “uncover the facts surrounding this incident.”
Also, a statement issued by the Public Relations Officer of the hospital, Obadiah Gana, said the Minister of State for Health and Social Welfare, Dr Iziaq Adekunle Salako, has directed a full investigation of the incident, adding that findings of the investigation would be made public.
”We have been made aware of an online video that negatively depicts our hospital. In response, we have initiated a thorough investigation to uncover the facts surrounding this incident. Our preliminary findings indicate the following:
“The emergency department had an adequate supply of medical consumables, including latex gloves, contrary to the claims made in the video.
“Resuscitation equipment and medications were sufficient. There was no shortage of patient transfer equipment, including trolleys and wheelchairs.
“The Minister of State for Health & Social Welfare, Dr Iziaq Adekunle Salako, has directed a full investigation of the incident which is ongoing. Findings of the investigation will be made available to the public.
“The management is committed to providing a full report of our investigation once it is completed. The Federal Medical Centre, Abuja, prides itself on its open-door policy. We have multiple patient feedback channels available, including several phone numbers displayed throughout the hospital, QR codes, and email contacts. In addition to running a medical indigent fund to assist underprivileged patients with hospital bills, we have successfully treated numerous unconscious patients and safely returned them to their relatives with the help of our social workers.
“Our facility is a hub for specialized procedures such as open-heart surgery, laser surgery, kidney transplants, spine surgery, and other high-end treatments that are not commonly available in most public hospitals.
“We apologize for any distress or discomfort caused and want to assure you that we take feedback seriously. We value the trust placed in us and are committed to providing quality care with empathy and compassion. We appreciate the feedback and will work towards improving the quality of our services.”
