By Abubakar Yunusa
Emomotimi Agama, director-general (DG) of the Securities and Exchange Commission (SEC), says the commission is embracing digital innovation to improve stock market accessibility and simplify regulatory processes.
Agama spoke at the commission’s 2025 Customer Service Week celebration in Abuja, themed ‘Building the Market of the Future, One Interaction at a Time’.
The DG reaffirmed the commission’s commitment to leveraging technology to strengthen investor confidence and transform Nigeria’s capital market into a globally competitive environment.
Agama said the SEC has digitised processes, deployed online portals, and enhanced digital engagement to simplify regulatory interactions and make the market more user-friendly.
“The digitisation of our processes, the launch of new portals, and our enhanced engagement on social media are all steps in the right direction,” the DG said.
“They are designed to make our market more accessible, transparent, and user-friendly.”
However, Agama stressed that while technology is a key enabler, human engagement remains crucial for building trust.
“The heart of excellent service is the human connection — the ability to listen, understand, and provide solutions that make every stakeholder feel valued,” he added.
Agama pledged to continue investing in digital infrastructure and staff training while praising customer-facing staff as the “true heroes” of the capital market for shaping investor perception and confidence.
The DG emphasised the SEC’s vision for a technology-driven capital market built on efficient service delivery and trust, urging staff to prioritise customer service and build the market through successful interactions and satisfied stakeholders.
On October 1, the SEC boss urged Nigerians to take advantage of opportunities in the capital market to build personal and national financial independence.
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