Water Board tasks workforce on boosting service, revenue drive

By Stanley Onyekwere

As part of efforts to boost service delivery and enhance revenue generation, the management of the the Federal Capital Territory (FCT) Water Board has
admonished the staff to redouble their efforts to improve service delivery and increase the revenue base of the Agency.

The Acting General Manager of the board, Mr. Daniel Salka stated this while presenting a set of computer hardware and software and their accessories to five Area Offices and three Units of the Board.

A statement from Deputy Director, Information/Head Public Relations Unit of the board, Umar Suleiman Akko, explained that the presentation of the set of Computers which was done as part FCT Water Board’s commitment to its partnership with the Japanese International Cooperation Agency (JICA) Business Advisory Project, aimed at reducing non-revenue water and to boost service delivery and enhance revenue generation.

Salka admitted that even though the Water Board is generating about three hundred million naira monthly , he said the amount is still fifty two percent (52,%) of the annual revenue target set for the Board.

While commending the staff for achieving the unprecedented feat, he reminded them that they could do even better by upping the ante through rededication, professionalism and efficiency in service delivery.

While appealing to the recipients of the first batch of Computers, to judiciously use the computers, Mr. Salka assured that all other Area offices and Units would also get the computers in due course.

Responding on behalf of the beneficiaries, the Area Manager of Jabi, Yusuf Yelwa commended the Acting General Manager for motivating them and promised that they would use the computers for the purpose they were procured.

According to the statement, JICA is in partnership with FCT Water Board to, among other things actualize the Corporate status of the Agency as enshrined in the FCT Water Board Act 2017, passed in to law.

It added that JICA is assisting the Board in capacity building, Non Revenue Reduction efforts; development of Legal Framework; Customer Service Charter and the application of SmartBills Cloud billing system for ease of doing business with the board.