Education Commission tasks management on service improvement

Mariam Abeeb

The Executive Secretary, National Senior Secondary Education Commission (NSSEC), Dr Iyela Ajayi has urged the management staff of the commission to be dedicated to improve the service delivery of the organisation.
Ajayi made the call at a three-day sensitisation workshop on Performance Management System (PMS) of the commission in Nasarawa .
The executive secretary said the objective of the workshop was to enhance, transform and improve the educational system toward ensuring a brighter future.
“As we navigate through an ever-evolving landscape of public service, the need for a robust and effective PMS becomes increasingly evident.
“The efficiency of our performance management processes is not merely a bureaucratic necessity but a crucial element in the delivery of quality public services.
“It ensures that we align our strategic objectives with measurable outcomes and promotes culture of transparency and continuous improvement,” he said.
Ajayi added that the workshop would facilitate actionable strategies that would serve as a foundation for enhancing performance management framework.
He further urged management staff to refine their performance management practices to enhance effectiveness as well as contribute to the betterment of the entire education sector.
On his part, Mr Abiodun Ajayi, from the Performance Management Department, Office of the Head of Civil Service of the Federation, said the training was necessary to bring effectiveness in service delivery.
He noted that MDAs were expected to draw their objective from the monthly and quarterly appraisal of the PMS for optimum and effective performance.
According to him, the PMS has two phases- the institutional performance management that has to do with deliverables and the Employees Performance Management for promotion, discipline, rewards and recognition.